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If you have opted for a made-to-order product, delivery will take a little longer and we indicate dspatch times on the individual product pages.
All goods should be sent with a returns form. If you wish to return the goods, please enclose the form indicating if you wish a refund or different item.
Items must not have been worn or used in any way, they must have any labels intact and be returned in the original packaging.
If we have made a mistake with your order or the goods are faulty, please let us know immediately and we will do our best to resolve the issue at once, and all return shipping costs will be refunded to you. In all other cases, the cost of returning the item and responsibility for the item is yours until it reaches us therefore we recommend using a trackable, insured service. We are unable to refund any original shipping costs.
Tailor-made or personalised goods cannot be returned or exchanged unless faulty.
Because tax and duties differ between countries and states, we can not calculate exact amounts as these charges are imposed directly by your local customs. For further details of charges, please contact your local customs office and do please note that these charges are at your own expense and cannot be refunded by us or our Brand partners in any circumstances.